Mondelez International: Standardising Absence Management Across 9 UK Sites
How a global food and drink manufacturer gained visibility, reduced absence rates, and empowered managers with real-time data.
Absence Management at Scale
Mondelez International, known in the UK for iconic brands like Cadbury, OREO, Toblerone and Philadelphia, employs over 4,000 people across nine UK sites, including six factories and three R&D centres.
Before July 2024, absence reporting was inconsistent and fragmented across the business. With the introduction of Honeydew’s Day-1 Absence Reporting service, Mondelez gained clarity, control, and a consistent approach to absence management - built around data, not guesswork.
HR Representative, Mondelez International
“We didn’t have easy access to absence data, we didn’t know what were the key causes of our absence. Engage gives us powerful data around our key absence causes, allowing us to be proactive”
HR Representative, Mondelez International
“It is really easy to do a referral because you’ve got all that absence data at your fingertips.”
HR Representative, Mondelez International
“We wanted a standardised approach for absence reporting across the business.
It’s brilliant, it’s so easy to use ... super intuitive, [I’m] very, very happy with it.”
The Challenge
Key Absence Management Challenges
Before partnering with Honeydew, the Mondelez HR and management teams were facing:
- Limited visibility into absence causes and trends
- No centralised or standardised reporting process across sites
- Disconnected systems that made absence tracking difficult
- Little accountability on follow-up or management action
- No reliable data to support a proactive wellbeing strategy
The Solution
The Solution: Integrated Service, Real-Time Insights
In partnership with Health Partners, Mondelez rolled out Honeydew’s Day-1 Absence Reporting service across all UK sites in July 2024. A seamless implementation and tailored support ensured quick adoption.
Key features included:
- 24/7 Absence Reporting Line for all types of absence
- A single point of contact for early intervention
- Engage software providing live absence data and trends
- Cost of absence analysis and task tracking for managers
- Custom trigger settings and absence dictionary
- Stronger support for infectious disease control (IDC) policies
The Results
Results: Consistency, Control and Clearer Data
In less than a year, Mondelez has already seen significant impact.
The situation now:
- Reliable, accurate absence data across all sites
- Reduction in overall absence levels
- Earlier referrals and interventions when needed
- Increased manager engagement and follow-through
- Improved payroll accuracy and sick pay tracking
- Greater policy compliance and consistency
- A wellbeing strategy built on real insights
Could this be your story too?
If you're facing fragmented absence systems, rising absence rates, or a lack of reliable data - Honeydew can help.
Let’s build a smarter way to manage absence in your organisation.